Idoia Lázaro Mendizábal


Sobre mí

Mentor, Coach, Supervisor
Acreditaciones EMCC: EIA Practitioner


I’m open to change, innovation and personal growth and encourage team members to pursue their passion.

CESTE, Escuela Internacional de Negocios (Centro Universitario). BACHELOR IN BUSINESS ADMINISTRATION (BBA)

UNIR Universidad Internacional de La Rioja. Master en Dirección y gestión de RRHH

NLP Academy.International Coaching Certification with New Code NLP

UNIR – La Universidad en Internet. Experto Universitario en Coaching y Mentoring


Store Leader

Nombre de la empresa


Fechas de empleo: mar 2012 – actualidad

Duración del empleo: 8 años y 5 meses

Ubicación: Zaragoza, España

– Lead the people that help customer to achieve ownership, learn new skills, get technical support, and find some business
– Inspire teams to deliver measurable results for the store ́s various business sectors. Lead a sales force that discovers customers needs and delivers solutions to build Apple loyalty.
– Lead the technical team in order to maintain customers trust in Apple.
– Create excitement around products, launches, programs, and initiatives
– Develop individuals, build teams, and affect growth in the Store. Articulate the Apple vision to inspire and make an impact on management teams and employees.
– Key player in innovative retail by overseeing the store operations at Apple.

District Manager

Nombre de la empresa

The Disney Store

Fechas de empleo: feb 2007 – feb 2012

Duración del empleo: 5 años y 1 mes

Ubicación: España y Portugal

– Achieve sales forecasts and make individual stores profitable by working to The Disney Store standards and mission.
– Recruit, manage the development and performance of, motivate Store Management to achieve business targets for Sales, Shrink and labour turnover and ensure company standards and guest experience are maintained
– In conjunction with the Country Director, control variable expenditure in Stores and put in place control measures as necessary.