Idoia Lazaro Mendizabal

Zaragoza

Sobre mí

Mentor, Coach, Supervisor
Acreditaciones EMCC: EIA Practitioner

Biografía

I’m open to change, innovation and personal growth and encourage team members to pursue their passion.
CESTE, Escuela Internacional de Negocios (Centro Universitario). BACHELOR IN BUSINESS ADMINISTRATION (BBA)
UNIR Universidad Internacional de La Rioja. Master en Dirección y gestión de RRHH
NLP Academy.International Coaching Certification with New Code NLP
UNIR – La Universidad en Internet. Experto Universitario en Coaching y Mentoring

Experiencia

Store Leader
Nombre de la empresa: Apple
Fechas de empleo: mar 2012 – actualidad
Duración del empleo: 8 años y 5 meses
Ubicación: Zaragoza, España

  • Lead the people that help customer to achieve ownership, learn new skills, get technical support, and find some business.
  • Inspire teams to deliver measurable results for the store ́s various business sectors. Lead a sales force that discovers customers needs and delivers solutions to build Apple loyalty.
  • Lead the technical team in order to maintain customers trust in Apple.
  • Create excitement around products, launches, programs, and initiatives.
  • Develop individuals, build teams, and affect growth in the Store. Articulate the Apple vision to inspire and make an impact on management teams and employees.
  • Key player in innovative retail by overseeing the store operations at Apple.

District Manager
Nombre de la empresa: The Disney Store
Fechas de empleo: feb 2007 – feb 2012
Duración del empleo: 5 años y 1 mes
Ubicación: España y Portugal

  • Achieve sales forecasts and make individual stores profitable by working to The Disney Store standards and mission.
  • Recruit, manage the development and performance of, motivate Store Management to achieve business targets for Sales, Shrink and labour turnover and ensure company standards and guest experience are maintained.
  • In conjunction with the Country Director, control variable expenditure in Stores and put in place control measures as necessary.